dispatch

Communications

Our office has trained Communications Operators that handle all 911 and
non-emergency calls, as well as dispatching Sheriff, police, fire and
ambulance units to all calls for service. The dispatch center is operational 24
hours a day, 365 days a year. Communications Operators use a Computer
Aided Dispatch system, which maintains and coordinates the various public
safety response units. All Operators are certified through the State of Iowa to
operate the Iowa/NCIC system that is utilized for accessing data bases that
contain a computerized index of documented criminal justice information.
Law Enforcement dispatch is not just a matter of putting in an application,
getting the job, and going to work. This is a specialized field and requires
mandatory training. Once an operator is certified they are also required to take
yearly classes.

We have 2 fully operable positions. Communications Division handles all 911 emergency and non-emergency
calls for service within both the rural unincorporated areas and the cities within the county. Our Communication
Operators work with the Jail Division assisting in helping maintain the integrity and security of the jail as well as
Matron duty as needed.

If you have an emergency please call 911
If need to reach us for non-emergency or
administrative calls please use these
numbers
712-757-3415 or 712-957-3415

Our Communications Operators have a combined total of 74 years experience with O'Brien County. Many of our
Operators that have been here for several years were also Certified Jail Officers prior to moving into the new jail.